Rx Drug Mart is a rapidly expanding pharmacy brand that operates nationwide. Utilizing a traditional phone system based on landlines presented several problems for management, chief among them cost and scalability. With locations across Canada, standard phone service could potentially rack up significant long distance and plan charges, while requiring installation expertise from multiple phone providers in the various communities they serve. This presented Rx Drug Mart with a logistical nightmare, as they needed to keep their communications network up to date and in step with the growth of their business.

The Solution: Rx Drug Mart reached out to Tekmoto to find a solution for their overstretched communications network. After an in-depth analysis, and using existing infrastructure and service from varying networks throughout the nation, we created a deployment strategy for a Voice over Internet Protocol (VoIP) system that delivers landline-quality telephone service over the internet. This strategy provides the instantaneous communication their pharmacists need, new and improved hardware technology, and significantly reduced monthly spending overall thanks to the absence of long-distance charges. Today, Rx Drug Mart continues to grow and serve new communities while staying connected to their existing network thanks to countrywide solutions from Tekmoto.

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